As always, information is paramount. The physical location of the stores and their phone numbers and email are prominently featured. The normal business hours get pretty prominent placement too.
The navigation bar has a prominent place at the upper left, and appears in the same place on all pages of the site.
The featured content, the first 4 links in the navigation bar, is content from the most recent issue of the newsletter.
Upcoming events are listed in a box under the navigation bar. This appears on all pages of the site also. The header in the box is also a link to an events page, where slightly more information about a particular event can sometimes be found.
While it's not terribly sophisticated, a site search function is provided using htdig, a free search package. Given the amount of content on the site, people will want help in finding things they remember from before (if they didn't bookmark them; we make some effort to keep the URLs stable, so if people did bookmark something they saw, the bookmark remains valid).
Theyr'e not labeled as such on the page, but the set of boxes filling the remainder of the page are called "features". Each one is set up as a separate entity by Don using the Java interface software, and then the currently active ones are uploaded to the site. Although none of the ones in this example have images, features can include graphics, such as a cover image of a book (one of the expected uses of features was to promote new books).
I don't have a good term for this class of stuff, really. The bottom navigation line linking to a contact page, privacy statement, and credits page appears on all pages. It's not terribly important to most people; but those who do want to know these things usually want to know fairly strongly.